Refund & Cancelation Policy

Booking Update/Change

• Changing Time
  • Based on availability otherwise refund policy applies
• Changing Boat
  • Upgrade - based on availabilit otherwise refund policy applies
  • Downgrade - not allowed
• Human mistakes
  • Based on availability otherwise refund policy applies

By boat owners

• 100% Refund to customer
• No commission cuts from customers
• Boat owners penalities

By Customer

• More than 3 days full refund
• 3 days to 24 hours deduct 50%
• Less than 24 hours 0 refund

Uncontrolled conditions

• Full refund