Terms & Conditions

Last updated: January 01, 2022

Brief: The platform is an application through which boats, yachts and other marine vehicles belonging to companies, owners or individuals are registered within the application and leased to clients individually or combined with other activities and services related to marine activities in the Kingdom of Saudi Arabia and their clients. It is not responsible for the information included by users of the platform. The contractual relationship constitutes the current terms of service agreement legally binding on parties.

First: the contractual relationship

This Agreement governs your use of the application, website, call center and technology platform (together referred to as “Platform”), The terms, privacy and taxes policy of the Kingdom of Saudi Arabia for the applications, websites, content, products and services ("Services") provided by Company. The right to operate platform is licensed by company as appropriate to its relevant affiliate companies, and the relevant affiliate in your jurisdiction that provides you with the right to use platform in your jurisdiction and it is necessary to know the following terms:-


it is a mediatory program combined with the owners of boats, yachts and marine vehicles for the purposes of the marine activities from the customers.


They are the statutory entities that own yachts, marine vehicles and boats according to the official documents and wish others to use them through the platform.


It refers to the owners of marine vehicles, boats and yachts according to an official document that they wish to rent to others through the platform

Service provider:

It refers to each entity that provides its services to platform in a contractual relationship


They are the individuals or companies who use marine activities for an amount of money.

Marine driver: a licensed person affiliated with companies or owners with an official and regular contractual relationship.

This policy governs the terms, privacy and taxes in the Kingdom of Saudi Arabia for applications, websites, content, products and services ("Services") provided by Boatek, a private limited liability company incorporated in the Kingdom of Saudi Arabia and headquartered at 2900 Jeddah 23421-6192 6, Saudi Arabia, registered at Jeddah Chamber of Commerce under No. / 4030426029 (“Leader Establishment for Tourism”).

  • Please read this Agreement carefully before accessing or using the Platform. If you do not agree to be bound by the terms and conditions of this Agreement, you may not access the Platform.
  • Your access to and use of Platform constitutes your agreement to be bound by this Agreement which creates a contractual relationship between you and Boatek. has the right to terminate this Agreement relating to you with immediate effect, or in general to stop offering the services of the platform or prevent access to it or any part thereof, at any time and for any reason without prior notice.
  • Certain supplemental terms may apply to certain Services (as defined below), such as policies related to an event, loyalty programmes, an activity or promotion, and such supplemental terms will be disclosed to you in connection with the submitted services. Additional Terms are added to this Agreement for the purposes of the submitted services and they are considered an integral part of the provided services. The additional terms of this Agreement will govern in the event of a conflict related to the provided services.
  • may modify this Agreement from time to time. Modifications will take effect following publication of the updated Agreement on this Website or the publication of the revised policies or supplemental terms relating to the provided service. Your continued access to or use of the Platform after such posting constitutes your agreement to be bound by the amended form of the Agreement.
  • Our collection and use of personal information in connection with the platform is in accordance with privacy policy which can be viewed by visiting the following link: http://www.boatek.co
  • may provide the necessary information (including your contact information) to the claims adjusters or insurance companies in the event of a complaint, dispute or otherwise which may include an accident between you and a third party service provider where such information or data is necessary for the settlement of the complaint, dispute or controversy

Second: platform

  • The platform provides a digital network that acts as an intermediary site so that people (“Users”) seeking personal transportation services, marine entertainment, “marine activities” or electronic payment services, restaurant meals or logistics services (“Services”) can be in line with these people including the boat driver (“Boat Driver”) who can provide the Services. Each user will create a User Account that will enable him to access the Platform. Any decision made by the user regarding the use or acceptance of the Services will be at his sole discretion. A service provided by.... or by any third party to the user is a separate agreement between him and the user.
  • With regard to the meals provided by restaurants, work is represented in delivering meals prepared by independent restaurants ("Outside Service Provider") to the boat driver.
  • The materials published on the platform are not intended to provide advice so that it can be relied upon. Therefore, we relieve ourselves from any liability or responsibility arising from any reliance of any visitor to platform on such materials or any person who has become aware of any of its contents.
  • We aim to update platform regularly. Therefore, we may modify the content at any time. We may suspend access to platform and its services, or close it indefinitely if the case requires. Any of the materials on the Platform or the Services may be out of date at any time and we are under no obligation to update such materials.

Third: licensing

  • Boatek, subject to your compliance with this Agreement and the terms, grants you a limited, non-exclusive, non-sub licensable, revocable or non-transferable license to: (i) access and use of Platform on your personal device in connection with your use of Platform only and (ii) access and use any of the content, information or related materials that may be made available through Platform and in all cases the use of the Platform is for your personal, non-commercial use only. and its licensors reserve any rights not expressly granted in this Agreement.
  • Services provided by third parties and their content The platform may be made available or accessed in connection with third party services and their content (including advertisements) that are not under control. You acknowledge that different terms of use and privacy policies may apply to your use of these third party services and their content. does not endorse these third party services and their contents and in no event will be responsible for any products or services provided by third parties. In addition, Apple or Google and/or their respective international affiliates and subsidiaries are third party beneficiaries to this contract if they have access to the provided services using applications designed specifically for Apple app. or SO Android mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for providing or supporting the services in any way. Your access to platform using these devices is subject to the terms set forth in the applicable third-party beneficiary’s terms of service.

Fourth: Ownership of platform

  • The ownership of platform and all rights thereto will remain the property of or its licensors. Neither this Agreement nor your use of the Platform grants you any rights: (i) in or relating to the Platform except for the limited license granted above; or (ii) to use or refer in any way to the names, logos, product or service names, trademarks, service marks, or names of its licensors.

Fifth: Provision of services

  • You acknowledge that parts of the Services that contain various brands of Boatek, order options, logistics marks and e-wallet mark.
  • You also acknowledge that the Services may be made available under such trademarks or order options by or in connection with: (i) certain affiliates; or (ii) independent third party contractors including boat drivers, shipping companies, or holders of similar carriage permits or similar transport authorizations or licenses. The choice of brands or order options available to you is at the discretion of Boatek.

Sixth: Using platform

  • users accounts
  • In order to use most aspects of the Platform's services, you must register to get an active personal user account ("Account"). You must be at least 18 years old to have an account. Account registration requires that you provide certain personal information to to such as your name, address, mobile phone number, gender and age. You agree to record and maintain accurate, complete and up to date information in your account. Your failure to keep your account information accurate, complete and up to date may result in your inability to access and use the Platform including your ability to request access to your personal information, subscribing in marketing preferences or logging out from them, or to termination of this Agreement with you. You are responsible for all activities that occur under your account. In addition, you agree to keep your account username and password secure and confidential at all times. You are not entitled to have more than one account unless the administration of allows otherwise.

  • User requirements and conduct
  • The platform is not available to persons under the age of 18 and is used by legally competent individuals who are able to enter into binding contracts under applicable law in the Kingdom of Saudi Arabia. You may not allow third parties to use your account and you may not allow people under 18 to receive transportation from the boat driver unless they accompany you or another adult. You must educate minors about the laws that apply to them with their parents, and you must supervise their use at all times. You are solely responsible for the activity of minors on behalf of whom you are booking the vehicle product. You may not assign or transfer your account to any other person or entity. You agree to abide by all applicable laws when you use platform. Besides, you may use platform only for lawful purposes. You may not, by your use of the Platform, cause harm, inconvenience, or damage to property whether to any boat driver, restaurant partners, third parties, or any other party. In some cases, you may be required to provide proof of user ID to access or using Platform and you agree that access or use of Platform may be denied if you decline to provide proof of user ID. Failure to comply with the terms of this clause or clause 5 may result in certain actions being taken against you including but not limited to: (i) immediate, temporary or permanent withdrawal of your right to use Platform; and/or (ii) taking action against you including action to reimburse all costs (including, without limitation, administrative and legal costs) arising from such breach; and/or (iii) disclosing such information to law enforcement authorities as we deem necessary, and/or (iv) immediately, temporarily or permanently remove any posting or material you have uploaded to our Service. Promotion, packages, credit, mobile balance recharge and referral programs

  • may, in its sole discretion, make promotional offers available to any existing or potential user. Unless they are offered to you, these promotions will have no effect on the agreement or relationship with Boatek. Promotions will in many cases be made available to you through alpha-numeric codes ("Promotional Codes"). reserves the right to withhold or deduct credits or benefits obtained through a promotion. In the event that decides or believes to recover the value of the credit or the benefit that you have obtained if this happened in error, by resorting to fraud or illegal methods, or by breach of the applicable promotion terms or the terms of this Agreement.
  • User Provided Content:

    may, in its sole discretion, allow you from time to time to submit, upload, post or otherwise provide text, audio and/or visual content and information to through the Services including comments and feedback relating to the Services, creating requests of any content created by the user submitted by you remain the property of (User content) and submitting entries for tenders and your own promotions. However, by simply submitting User Generated Content to Boatek, you grant it a worldwide, perpetual, irrevocable, non-transferable and royalty-free license and the right to sublicense, use, copy, modify, create derivative works from, distribute, publicly display and publicly perform the User Content, exploit User Content in any other way in all forms and distribution channels currently known or later developed (including in connection with own services and businesses as well as third-party websites and services) without additional notice to you or your consent and without the need to pay you or any other person or entity. You represent and warrant that: (i) you are either the exclusive and sole owner of all User Content or you have all rights and all licenses, consents and releases necessary to grant a license to to use the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, posting or otherwise making available of such User Content will cause you to act and does not result in use of User Content in violation, misappropriation, or breaching of any third party intellectual property, proprietary, copyright or privacy rights.

  • Network and Device Access:

    You are responsible for obtaining the network access data necessary to use the Services. Data and messaging rates and charges applied by the mobile network to which you subscribe may apply to you if you access or use the Services from a wireless device, and you are responsible for these rates and charges. You are also responsible for acquiring and updating appropriate equipment or devices that are necessary to access and use the Services and applications and any updates thereto. does not guarantee that the Services, or any part of them, will operate on any particular equipment or devices. In addition, the Services may suffer from malfunctions and delays during the use of the Internet and electronic communications.

  • You in turn agree that the use of Promotion Codes will: (i) be for the intended audience and purpose, and in a lawful manner; (ii) may not be copied, sold, transferred in any way, or made available to the public (whether posted in public form or otherwise), unless expressly permitted by Boatek; (iii) may disable it at any time and for any reason without liability; and (iv) may only be used in accordance with the specific conditions that establishes for such a promotional code; and (v) not suitable for cash payment; (vi) may expire before your use of it; and (vii) that may establish additional terms relating to specific promotions. reserves the right to withhold, or deduct credits, or other features or benefits obtained through the use of promotion codes or obtained by any other user. In the event that determines or believes that the use or redemption of a Promotion Code was in error, fraudulent, illegal, or a breach of the applicable Promotion Code terms or the terms of this Agreement.
  • may, as part of your User Account, may provide or allow you to create a "Code" which is a unique alphanumeric code to distribute to friends, family and other persons (each a "Referred User") to become a new User ("Referred Users") or the boat driver (“referred boat drivers”). codes may be distributed for promotional purposes only and are provided free of charge. You may not sell trade or barter Code. You are prohibited from advertising Code, including but not limited to, on Google, Facebook, Twitter, Instagram, Snapchat, WhatsApp, or on any other digital platform or website owned, controlled by any other person. reserves the right to cancel or invalidate any code at any time in its sole discretion.
  • As part of your account as a user, your may provide you with the right to use features in the application that allow you to (a) manage the Payment Services; (b) add and store prepaid balances ("Balance"); (c) Transfer the balance of or obtaining the balance of from other users. All payment methods are electronic and we do not accept cash or bank transfers. You may be entitled to purchase packages for balance (“packages”) or you may receive discounts on flights (“Trips discounts”) or service discounts (“Service Discounts”) that you can apply as payment for certain Services.
  • Packages, Credits, Trip Discounts and Service Discounts are only valid for use on platform, and cannot be transferred or exchanged for cash. You can only use them for certain Services. packages cannot be combined with flight discounts and service discounts. If the cost of your flight exceeds the value of the applicable credit or discount, we will charge you the amount owed in file for the cost of the flight.
  • Additional restrictions may apply to packages, credit, flight discounts, and service discounts as described to you in an appropriate promotion or specific terms. may cancel or modify the terms of any package, credit, flight discounts, or service discounts at any time at its sole discretion.
  • You are responsible for the accuracy of the information you add or include in the application. Providing false information may result in the termination of your profile and prosecution
  • Using the Loyalty Program:

    When you become a User, you are part of Boatek's loyalty program (the "Program") in those markets in which the Program is available. Users will earn points by using the services offered by and can access a number of services, means to support their local community, and benefits (“Bonuses”) depending on the status of a particular level (and relevant availability in any particular market). Users can earn or maintain tier status according to their use of these Services in any calendar month. Once a user reaches a level, the level will remain valid for two consecutive months. With respect to the expiration of points earned under the Program, each calendar year consists of two reward periods: January 1 to June 30 and July 1 to December 31 (each a “Bonus Period”) and any points earned in one reward period will expire automatically at the end of the next bonus period.

  • Rewards are offered at sole discretion, and may vary from time to time. Participating Rewards and Partners may vary from market to market, and may be added or deleted at sole discretion. You may redeem Points for rewards or donations (as applicable) at any time as described in the Application. When you redeem Points, will settle the equivalent or agreed amount (if any) with the Participating Partner and relieve its liability for you. By redeeming rewards, you confirm your acceptance of the program terms.
  • has the right to add, change, limit, modify, or cancel Program rules, regulations, earning rules, redeem reward points, rewards, reward levels, redemption levels, operations, benefits, level statuses and program partners without notice even if such changes affect the member's level status, or the value of points already accumulated, the ability to use the accumulated points, or the ability to obtain certain rewards.
  • can, among other things: (i) increase or decrease the number of points received for a specific action, the amount spent or the number of points required to receive a reward; (ii) withdraw, limit, modify or cancel any reward; (iii) add outage dates, limit the availability of any reward, or limit the ongoing availability of rewards; (iv) change Program benefits served by Rewards or its partners, terms of participation, rules for earning, redeeming, retaining, or forfeiting Points, or rules governing the use of Rewards; (v) change or cancel rewards; and (vi) change the rules governing level states, including but not limited to: rules of accessing a level state, rules of the duration and expiration of a level state, and benefits granted by accessing a certain level state.
  • submits no warranties or representations, whether express or implied, and expressly relieve itself from any liability (including consequential damages) with respect to the type, cost, quality, or suitability of goods or services provided through the Software.
  • If any partner participating in the Rewards Program improperly refuses to grant a user a feature or benefit, liability will be limited to the value equivalent in reward points for that feature or benefit as specified solely by Boatek.
  • The Program does not have a predetermined termination date and may continue until such time that decides to terminate the Program, at any time, with or without notice. If the Program is terminated, all unredeemed Points or status benefits will be forfeited without any obligation or liability, and no claims for compensation or state benefits will be honored after the expiry of any notice period.
  • reserves the right to revoke User access to the Program and to cancel any unredeemed Rewards Points collected by any Member who appears to be using the Program in a manner inconsistent with the terms or intent of the Program or any part thereof, for reasons including but not limited to: 1) violation of these terms and conditions; 2) misrepresentation of any information or any misuse of this software; 3) violation of any national, state, or local law or regulation in connection with the use of this Software; 4) committing fraud or misuse of any part of this Software; or 5) benefitting, in any other way, from the Program or any of its stakeholders as well as all that may specify at its sole discretion.
  • Notwithstanding the foregoing, the program violations, fraud or abuse in connection with Rewards points, credit, tier status or Reward use are subject to appropriate administrative and/or legal action by relevant government authorities and/or by including, but not limited to the forfeiture of all Points transfers, rewards, tier status, or reward issued pursuant to points redemption and any points accumulated in your account, as well as account cancellation
  • Earning and redeeming Reward Points is subject to all applicable local laws and regulations and is offered in good faith. However, it may not be available or may be subject to change if prohibited or restricted by applicable law or regulation.
  • Separate terms and conditions may apply to your reservation or purchase of goods, services or rewards you choose. Please read these separate terms and conditions carefully. You agree to be bound by the terms and conditions of purchase imposed by any supplier you choose to do business with. You understand that any violation of the rules and restrictions of any such supplier may result in depriving you from access to the applicable product or services, in the loss of any money paid for such product or service.
  • Communication uses:
  • Once you become a user of Platform, you agree to receive communications from us, including via email, text messages, calls and payment notifications. You agree that prerecorded texts, calls or messages may be generated by automated telephone systems (where permitted by and in accordance with local law). Communications from Boatek, its affiliates and/or boat driver companies may include, but is not limited to: operational communications relating to your user account or use of the platform or services, updates regarding new and existing features on the Platform, communications in connection with promotions from us or from our third-party partners, and news related to the developments of and its industry. Standard text message fees applied by your carrier apply to text messages we send. If you no longer wish to receive promotional or marketing communications by text message, please send an email to the following email address: and/or review the Privacy Policy for more information.

Seventh: Use of Fees and Payments:

  • As a user of the Platform, you agree to pay any amounts owed by (“Fees”) (if any within your country) and amounts incurred by customers, companies, boat owners, motorists or any independent third party service provider for providing the Services to you
  • You understand that the use of the Services may result in charging you for the services or goods obtained by you from an external service provider (“Fees”). After you receive the services or goods obtained through your use of the Service, will help you to pay the applicable fees on behalf of the Third Party Provider in its capacity as the Third Party Provider's Limited Payment Collection Representative. Such payment of fees is as effective as if the payment were made directly by you to the third party provider. The fees will include applicable taxes as provided by law. Unless you specify otherwise, all fees paid by you are final and non-refundable
  • Upon the receipt of the Services from the boat driver, any independent third party external service provider, will: (i) facilitate your payment of applicable charges on behalf of the boat driver as its considered the limited payment collection agent for such boat driver, and (ii) collect any applicable charges for from you directly or — in the case of payment — from the driver of the concerned boat. Payment of fees and charges to in the above manner will in all cases be deemed to have been paid directly by you to the driver of the boat or to any independent third party service provider or to Boatek, as the case may be. Boatek's fees and charges include applicable taxes where required by law, including value-added tax or sales tax. The fees and fees paid by you are final and non-refundable unless otherwise specified by Boatek.
  • All charges and fees for using the application will be immediately due, and payment will be facilitated through Company using the preferred payment method designated in your account. After that, Company or the boat driver, as applicable, will send a receipt via email. If your primary payment method for your account is determined to be expired, invalid or uncollectible, you agree that Boatek, on behalf of your and as the boat driver's limited payment collection agent, may use a secondary payment method on your account, if any.
  • In accordance with the agreement between you and Boatek, reserves the right to impose, cancel and modify Fees, or any of the foregoing, at any time at Boatek's sole discretion. These fees can also be changed or revised at any time without your consent. Furthermore, you acknowledge and agree that Boatek's applicable fees and charges in certain geographic areas may increase significantly during times of high demand. will use reasonable efforts to notify you of charges and Fees that may apply provided that you are responsible for reimbursing Fees and charges incurred under your account, regardless of your knowledge of such charges or Fees, as the case may be, or their value
  • This payment structure aims to fully compensate the external service provider for the services and goods provided. With the exception of what is in connection with shipping services ordered through the application, does not allocate any portion of your payment as a tip or reward to the Third Party Provider. Any statement made by (on its website, in the app or in marketing materials) that gratuities are 'voluntary', 'unconditional' and/or 'included' in payments you make for services or goods provided is not intended to indicate that provides any additional amounts to the external service provider other than the amounts indicated above. You understand and agree that while you are free to tip additional payments to any third party service provider who provides services and goods to you through the Service, you are not obligated to do so. Tips are paid voluntarily. After you have obtained services and goods through the Service, you will have the opportunity to rate your experience and provide additional feedback regarding the Third Party Provider.
  • Payment Information: While you make a payment through the Platform in accordance with our payment terms in your Terms and Conditions and your rental agreement, your payment card information is processed by a third party payment processing partner. Our payment processing partner collects the payment card information you have provided that is necessary to process your payment. These third parties' use and storage of the information they collect is subject to their applicable Terms of Service and Privacy Policy.
  • The Company reserves the right to modify and revise this Privacy Policy or any of its other policies which it may publish from time to time and at its sole discretion. Any modifications will be deemed effective immediately and incorporated by reference into this Privacy Policy or any other policies. Upon any such change, the company will provide the revised Terms in the Application and may also attempt to notify you via other means.
  • In implementation of the instructions received from the General Authority of Zakat and Income Tax. VAT is calculated on the total freight fare at the prevailing rate. In the event of any change to these instructions and this change is applied retroactively, does not seek to return the value added tax from the amounts that may be refunded later to by the General Authority of Zakat and Income
  • When the amount is collected from the customer for marine activities, platform, in its capacity granted to it, will transfer the amount to the owners or entities that own the marine vehicle to the owners on the …….. of each week and to the companies at the end of each Gregorian month on ………
  • If a violation is found on the part of the owner of the marine vehicle, according to the discretion of administration, the owner will be notified not to repeat it. If the violation is repeated again, penalties according to Boatek’s policy will be imposed. In the third time violation, his subscription in the platform is canceled.

Eighth: Liability for serious and non-serious damages

  • The user “client” or marine driver will be responsible for the cost of the damage incurred, damage or the value of repair as a result of a direct or indirect fault or one of the escorts in the marine vehicle and the use of your boat platform under your account in the event that the “boat driver” reports the need for repair or damage because of the client. The owner of the marine vehicle has the right to recourse against the user and claim compensation for the damages resulting from the user. The owner of the marine vehicle has the right to plead it to the judiciary. platform does not bear any responsibility or any damages caused or any repairs to the boat that occur between the owner of the boat and the user (the customer or the tenant of the marine vehicle). This is an acknowledgment of the disclaimer of responsibility towards the owners and entities of the maritime vehicle.
  • Repair or cleaning fees.
  • You will be liable for the cost of repairing damage (or necessary cleaning) to Third Party Provider vehicles and property arising from the use of the Services under your Account in excess of damages caused by “normal wear and tear” and necessary cleaning (“repair or cleaning”). In the event that a Third-Party Provider has notified its need for repair or cleaning and such repair or cleaning request is approved by Boatek cleaning or according to its reasonable discretion, Boatek reserves the right to facilitate payment of a reasonable cost for such repair or cleaning on behalf of the Third-Party Provider using the payment method specified in your Account. These amounts are transferred by Boatek to the relevant service provider and these amounts are non-refundable.

Ninth: Disclaimer and Limitation of Liability & Compensation

  • Disclaimer
  • relieves itself from all liabilities towards the owners and entities owning the marine vehicle and customers and disclaims representations and warranties, whether express, implied or statutory, that are not expressly provided for in this Agreement, including the implied warranties of merchantability, appropriateness for a specific purpose and non-infringement. In addition, makes no representation, warranty or guarantee regarding the reliability, suitability, discipline, quality, reliability and availability of the platform or the Services, or any other services requested through the use of the Platform stating that the service had stopped on platform or it is error-free. and its affiliates do not guarantee the quality, suitability, safety or ability of a boat driver. You agree that all risks arising from your use of the Platform and the Services, and any service required in connection therewith, remain solely at your own risk, to the maximum extent permitted by applicable law. The tenants and boat owners are held responsible regarding the implementation of all the procedures in force in the Kingdom of Saudi Arabia in all sectors of responsibility.

  • The Services are provided on an “as it is” and “as available” basis. are not responsible for all express, implied or statutory representations and warranties not expressly set forth in these Terms, including the implied representations of merchantability, suitability for a particular purpose and non-infringement. In addition, makes no representations, warranties, or guarantees regarding the reliability, timeliness, quality, suitability, or availability of the Services or any of them or the goods requested during the use of these Services or about the continuity of the Services or being errors free. does not guarantee the quality, suitability, safety or ability of the Third Party Providers. You agree that the entire risk arising from your use of the Services or any services or goods ordered in connection with such use remain solely with you to the maximum extent permitted by applicable law.
  • will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages including loss of profits, loss of property, loss of data, personal injury or property damage associated with or in any way resulting from the use of Services even if has been advised of the possibility of such damages. will not be liable for any damages, liability or losses arising from: (i) your use of, reliance on, or inability to access or use the Services; or (ii) any commercial transaction or relationship between you and any third party service provider, even if has been advised of the possibility of such damages. will not be liable for delays or failures in performance arising from causes beyond Boatek's reasonable control. You acknowledge that third party transportation service providers that provide such services requested through certain types of orders may provide ride-sharing or peer-to-peer transportation services and that they may not be licensed or authorized in a professional manner. You are not entirely allowed to exceed total liability to you in respect of the Services against all damages. platform reserves its right to request its legal rights. You will be charged all legal expenses incurred.
  • and its affiliates are not responsible for the conduct of any user, boat driver, restaurant partner, any mobile network provider or any other third party, whether online or offline. We encourage you to use a reasonable degree of sensitivity and caution in your interactions with other users, the boat driver or any other third party.
  • We do not have to provide insurance for personal baggage including loss of personal baggage as a result of theft or kidnapping or as a result of baggage being forgotten in the sea, or assume responsibility for such baggage. Through your use of the Platform and participation in the Services, you agree to accept these risks. You agree not to hold liable for the actions, or negligence of, users, boat drivers, third party service providers, mobile network providers or third parties.
  • You acknowledge that may have its own insurance coverage that you may benefit from. In the event of this, you agree to give appropriate notice in connection with the insurance claim and accept that the benefit arising from any insurance service will be restricted at your own risk. You hereby acknowledge that is not acting as an intermediary in connection therewith, and makes no warranties, guarantees or other representations in connection therewith.
  • and its affiliate partners expressly do not accept any liability arising from the unauthorized use of your user account. If you suspect that an unauthorized party may use your user account or suspect any other breach of security, you must agree to notify us immediately.
  • The location data provided by the software platform is for the primary Apps purposes only, and is not relied upon in cases where accurate location information is required, or when wrong, inaccurate or incomplete location data, may result in death, personal injury, property, or environmental damage. Boatek, its affiliates or any of its content providers warrants the availability, accuracy, completeness, reliability, or timeliness of the location data tracked or displayed by the platform. Any of your information, including professional data, may be uploaded, submitted, or published on the platform is made available to Boatek, the selected partners, and the respective boat driver.
  • Limitation of Liability
  • Boatek, its affiliates and partners will not be liable for any indirect, incidental, special, incidental, punitive or consequential damages, including lost profits, lost data, personal injury, or property damage in connection with the use of the Platform. or the services, or in connection therewith, or otherwise arising from such use, even if has been advised of the possibility of such damages. and its subsidiaries and partners will not be liable for any damages, liabilities or losses arising from the following: (a) your use of or reliance on the Platform or the Services or your inability to access or use the Platform or the Services; or (b) any transaction or relationship between you and any boat driver or any other third party, even if the company, its subsidiaries or partners have been advised of the possibility of such damages. Boatek, its affiliates and partners will not be liable for delays or failures in the performance of the Services, which are caused by causes beyond our reasonable control. You acknowledge that those who provide requested transportation services through some of the requested brands may offer transportation or peer-to-peer transport services. Such services may not be professionally licensed or permitted. In no event will Boatek, its subsidiaries and partners, or any of them, be liable to you in connection with the Platform, the Services, any linked website or application, or any material posted regarding the actions or omissions of restaurant partners or others against all damages, losses and causes of action exceeding two thousand US dollars, or the equivalent amount in another currency.

  • You may use the Platform to request and schedule services with a boat driver, but provided that you agree that Boatek, its affiliates, restaurant partners, and other partners will have no liability or obligation to you for any service provided to you by a boat driver. Other than as expressly stated in this Agreement. The limitations and disclaimers in this Section 6 do not limit liability or change your rights as a consumer, which cannot be excluded under the applicable law.
  • Compensation
  • You agree to indemnify and hold the company, its subsidiaries, affiliates, partners, restaurant partners, and other partners and their employees, directors, officers and agents harmless against any claims, demands, losses, liabilities, or expenses (including attorneys' fees) arising out of or in connection with the following : (i) your use of the Platform and the services, services, or goods obtained through your use of the Platform; or (ii) your breach or violation of this Agreement; or (iii) your infringement of the rights of third parties, including a boat driver, or (iv) Boatek's use of your User Content

Tenth: Prohibited Activities:

  • In connection with your use of the Platform and your participation in the Services, you agree to avoid: (i) impersonate any person or entity; (ii) stalk, threaten or harass any person (including other users who make use of the Service) or carry any weapons; (iii) Violate any law, regulation, rule, permit, ordinance or regulation; (iv) interfere with or disrupt the Services, the Platform, servers, or networks connected to the Platform; (v) Submit information or interact on Platform or in connection with the Services in a manner that is fraudulent, inaccurate, misleading (whether directly or by omission or failure to update the information), defamatory, abusive, obscene, infringing, abusive, or trending sexual, threatening, harassing, or illegal; (vi) The use of drugs or alcohol is prohibited; (vii) using the Platform in any way that infringes the rights of third parties; including but not limited to: intellectual property rights, copyrights, patents, trademarks, trade secrets or other proprietary rights, copyrights, right to publicity or privacy; (viii) Post, email or otherwise transmit any malicious code, files or other programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or steal or expropriate any system, data or personal the information; (ix) forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through Platform; (x) frame or display an image identical to any part of the Platform, without our prior written permission or use meta tags, code or other devices containing any reference to Us in order to direct any person to any other website for any purpose; (xi) modify, adapt, translate, reverse engineer, decompile, or decompile any part of the system or any software used on or in connection with the Platform; (xii) rent, lease, loan, sell, redistribute, sublicense or sublicense the Platform, or access any part of the Platform; (xiii) use any roBoatek, spider, site search/retrieval application, or other manual or automated device or process to retrieve, index, delete, extract, or otherwise extract a copy of the web navigation or presentation of Platform or its contents or to circumvent it; (xiv) link directly or indirectly to any other web site; (xv) transfer or sell your user account, password and/or identification to any third party; (xvi) discriminate against or harass any person on the basis of race, national origin, religion, sex, gender identity, physical or mental disability, medical condition, marital status, age, or sexual orientation; (xvii) Inducing others or inciting them to participate in the activities prohibited above. (xviii) It is prohibited to harm wildlife, coral, and fishing. In addition, the environmental regulations issued by Royal Decree No. M/165 dated 19/11/1441 AH are also applied.
  • In the event that you do any of the foregoing while participating in the services, the boat driver will be allowed to refuse to provide services to you, or if such services are started, the boat driver will be allowed to refuse to continue providing services to you and report the violation to the authorities

Twelfth: applicable laws or regulations.

  • You agree not to submit any User Content that is defamatory, hateful, violent, obscene, pornographic, illegal or otherwise offensive, as determined by the administration of in its sole discretion, whether the material is protected by law or not. may review, monitor, or remove User Content at its absolute discretion at any time and for any reason without notifying you which does not match its policy. reserves the right to prosecute the provision of content in court while bearing all litigation procedures
  • Disagreements and disputes:
  • In the event of any disagreement and dispute regarding the application or interpretation of this contract,Allah forbid, it will be settled amicably between the two parties within a period of two months.
    In the event of any dispute arising internationally, one of its parties will apply the arbitration systems and laws of Saudi Arabia.

Thirteenth: General provisions relating to competitions, races, and gifts

  • Unless otherwise stated, will conduct all contests, and presents (each referred to as “competition”) as described in this paragraph. Upon entering into a Contest each participant or contestant (“Contestant”) agrees to these rules whether or not any additional conditions apply to the competition.
  • Upon entering or participating in a Contest, a competitor may be eligible for a prize identified in the relevant promotional materials ("Prize"). may also refuse any participation at its sole discretion provided that such refusal is not inconsistent with the applicable law.
  • The prize is not transferable and/or exchangeable and no cash alternative is offered. If a prize is not available, may offer an alternative prize of equal or greater value if there are circumstances beyond Boatek's control that make it necessary to do so. To the extent permitted by law, the competition winner will be responsible for all taxes incurred in connection with receipt of the prize.
  • The participation in the competition does not mean that the competitor has won the prize. The winning participation (the “Contest Winner”) will be selected by random selection (performed by a computer process or supervised by an independent third party) or by a panel of individuals who check the participations. Reasonable efforts will be made to contact the Contest Winner, but if the Contest Winner cannot be contacted or the Contest Winner fails to respond to Boatek's communication within the notified timeframe, will be entitled to offer the prize to the next eligible contestant. is also not responsible for the prize not reaching a contest winner if this results from circumstances beyond Boatek's reasonable control.
  • Without prejudice to the “Disclaimer and Limitation of Liability and Indemnity” clause), neither Boatek, any of its affiliates nor any of its Contest Partners will be liable for any error, omission, interruption, or unauthorized entry into Contest participations or any late or missing entries, whether as a result of server malfunctions, viruses, and software bugs, or other reasons beyond the control of Boatek, any of its affiliates or any of its partners. In no event will Boatek, any of its affiliates, or any of its partners be liable for any contest or any materials posted in connection with the contest whose amount exceeds the monetary value of the prize.
  • reserves the right to cancel or modify the Contest or any conditions related thereto. The competitors will be notified of any changes as soon as possible. If this Agreement does not resolve any matter that may arise, will at its sole discretion have the option to make a final decision on such matters. Boatek's decisions regarding any aspect of the competition are final and binding without any discussion or correspondence in this regard.

Fourteenth: Other provisions

  • In the event of benefiting from the services of the listed marine activities, it is required to adhere to the safety and regulatory procedures required by the activity provider in the light of his specialization, while following the regulations and instructions of the General Directorate of the Saudi Border Guard and the regulations in force in the Kingdom of Saudi Arabia. In addition, individual who practice the other marine activities must abide by the laws of the Kingdom of Saudi Arabia and as well as the responsible practices to preserve the environment and follow the marine and fisheries regulations followed in the Kingdom of Saudi Arabia

Online booking service:

The platform allows online booking on its available flights:-

  • All procedures take up to 3 working days
  • The customer is also responsible for the validity of the identity or official residence, and to bring the original identity when attending the trip and to show the application of "Tawaklna" to the concerned authorities. will not be responsible for any customer who did not comply with the applicable regulations of the Ministry of Interior and the Ministry of Health
  • In the event that the event is canceled due to circumstances beyond the control of the customer or the service provider (such as a general sailing ban by the border guards due to weather conditions, etc.), the amount due on the reservation will be returned in full to the customer.
  • The customer bears the full responsibility to ensure that there is no suspension of services on his identity (whoever has a suspension of services is not allowed to sail in the open and unopened sea areas).
  • We encourage you to review the application periodically for updates, as there may be some significant changes that affect your statutory rights. You acknowledge and agree that your continued access to or use of the application and/or the Services after the effective date of any modifications to this privacy Policy or any other policies as well as your positive acceptance of the modifications. If, at any time, you choose not to accept this Privacy Policy after such modifications, you must stop using the application and/or the Services

Booking Update/Change

  • Changing Time
    • Based on availability otherwise refund policy applies
  • Changing Boat
    • Upgrade - based on availabilit otherwise refund policy applies
    • Downgrade - not allowed
  • Human mistakes
    • Based on availability otherwise refund policy applies

By boat owners

  • 100% Refund to customer
  • No commission cuts from customers
  • Boat owners penalities

By Customer

  • More than 3 days full refund
  • 3 days to 24 hours deduct 50%
  • Less than 24 hours 0 refund

More Information:

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

- Saudi Arabia is our country of domicile

- The Apps and/or website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Saudi Arabia

- We accept payments online using Visa and MasterCard credit/debit cards in SAR.

- Refunds will be done only through the Original Mode of Payment

- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Saudi Arabia.